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If the original Filipino Librarian is the opinion page, then this blog is the classified ads section. Except for the summaries of each post, all posts will appear as they were written by the original authors. Please do not contact me for more information because I don't have any. If you have any suggestions or would like to publicize a job opening or event, email me at von.totanes @ gmail.com.

1 June 2007

Library Customer Care Seminar

Category: Seminars - Local

What: Library Customer Care Seminar
Where: Philippine Normal University, Manila
When: 14-15 August 2007
How much: P2,500
Sponsor: PNU-LIS Alumni Association
Source: PNU-LISAA


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Library Customer Care Seminar

The Association will be holding a 2-day seminar-workshop on Library Customer Care on 14-15 August 2007 at the Library Conference Room, Edilberto Dagot Hall, Philippine Normal University, Taft Ave., Manila.

The aims of this seminar-workshop are to: introduce customer care to the library profession; encourage all to utilize accepted customer care models in the practice of the library profession; and enrich the customers’ library experience while handled by the library personnel and other information professionals. Topics will include (1) professional care across all services; (2) marketing brands and library customer care models; (3) library customer care as an institutional marketing tool; and (4) enriching the customers’ library experience.
Guest speakers include MS. ROSARIO I. FLORIDO, Training Officer/HRD Consultant from the Philippine Long Distance Telephone Company; MS. CHRISTINE LUCERO, Department Head IT Center-Process Review and Improvement Office, DLSU-Manila; and MS. JOCELYN LADLAD, Librarian, DLSU-Manila.

Registration fee is 2,500 pesos inclusive of kits and snacks. Ten percent discount on fees applies to registrants who will pay a reservation of 1,500 pesos on or before 15 July 2007. Sign-up early and avail of the discount.

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